PRIVACY POLICY

I may collect and store the following personal information:

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• Your name, email address and potentially telephone number when you contact me using the form on this website.

• Information you choose to share with me during coaching sessions, discovery calls, consultations, or through written communications.

• Information relating to appointments, coaching goals, progress, and confidential coaching notes that help me deliver my coaching services effectively.

• Information required to process payments for coaching services.

• Technical information collected through website analytics, such as anonymous usage data.

 

I collect this information in order to:

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• Respond to your enquiries and communicate with you about my services.

• Arrange, manage, and deliver coaching sessions.

• Support your coaching journey by maintaining appropriate records and coaching notes.

• Send information relating to appointments, scheduling, and service updates.

• Process payments for services provided.

• Improve the content, performance, and user experience of my website.

• Comply with legal, accounting, insurance, and regulatory obligations to which I am subject.

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Confidentiality is an important part of my coaching practice. Information shared during coaching sessions is treated as confidential and will not be disclosed to third parties without your consent, except where I am legally required to do so, where there is a risk of serious harm to yourself or others, or where disclosure is necessary to protect my legal rights or comply with a legal obligation.

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I may keep confidential coaching notes to support the coaching process and maintain continuity between sessions. These notes are stored securely and are accessible only to me.

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I do not sell, rent, or share your personal data with third parties for marketing purposes. Your information may be shared with trusted service providers where necessary to deliver my services, including booking systems, video conferencing platforms, payment processors, accountants, insurers, or legal advisers.

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If I accept payments online, payment information is processed securely by the relevant payment provider. I do not store or have access to your full payment card details.

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All personal data is handled in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.